We are committed to impartiality by:

• Ensuring Independence In the audit process within the certification scheme;
• Ensuring conflict of interest of the personnel and our interests during the conduct of the audit and certification process;
• Ensuring freedom from bias and prejudices originating from the conflicts of interest;
• Ensuring the effective use of established procedures to meet the requirements of the management system standard;
• Ensuring professional approach to deliver the audit and certification processes;
• Implementing monitoring and governance approach Internally;
• Empowering the Impartiality Committee to review the highest standards of our certification Integrity;
• Implementing Internally and empowering the Impartiality committee to address complaints and appeals received by Interested parties.

Adequate management system shall be established, documented, implemented, maintained, operated,monitored and continually improved to demonstrate our commitment to the impartiality of the certification process.

Endorsed by the Board of Directors